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General & Other

Yes. We’ve all got better things to do than watch the market.

Using our Target Rate tool, OFX will watch for your desired rate, 24 hours a day, 5 days a week. This ensures you don’t miss out if your rate is reached overnight or while you’re out with family and friends. Once your target rate is triggered, we'll contact you to complete your transfer.

 

Yes. Once the funds have been received into the local currency account, we will send you an email to notify you.

When you transfer your funds to us via a bank transfer, you need to include your Client Reference number so we can tell who the money has come from. This number will be included in the confirmation e-mail sent to you after your lock-in your transfer.

You can also find it by logging in online and going to the “Our Account Details” tab and selecting an available currency. Your unique Client Reference number will be next to “Reference” on the last line of every bank account.

We've made it easy and this number is unique to you for all your transfers and every currency. Once you save the details on your online banking, it is the same every time.

Our OFX Customer Rate is an estimated rate that is based off the current Market Rate and includes our margin but excludes any fees (if applicable). 

Each OFX Customer may get a different rate depending on the Market Rate; the value of their transfer; how often they transfer; and or the currency pairing of their transfer.

To see what rate we can offer you on a currency exchange transfer with OFX, please login to your OFX account. If you do not have an OFX account, register now

 

An NCC, otherwise known as a National Clearing Code or Routing Number, is an identification code used by banks to ensure accurate and secure money transfers.

NCCs are required when transferring to bank accounts that don’t have an International Bank Account Number (IBAN). National Clearing Codes are most often used when making transfers outside of the EU, including to the United States, South Africa, New Zealand, and Australia.

Can’t remember your username or password?

It’s ok. There are ways to retrieve it – simply click “Login” on our homepage and under the blue login button click “Forgotten your username or password?”.

Can’t remember your username or password?

It’s ok. There are ways to retrieve it – simply click “Login” on our homepage and under the blue login button click “Forgotten your username or password?”.

Can’t remember your username or password?

It’s ok. There are ways to retrieve it – simply click “Login” on our homepage and under the blue login button click “Forgotten your username or password?”.

Can’t remember your username or password?

It’s ok. There are ways to retrieve it – simply click “Login” on our homepage and under the blue login button click “Forgotten your username or password?”.

SEPA or the Single Euro Payments Area, is a European Union initiative that aims to make cashless euro payments easier within the countries that are part of SEPA.

When you send your money to OFX from a SEPA country, it should cost the same as a local transfer (in most cases that means it’s free.) Inter-European SEPA transfers typically have no bank charges on the recipient’s end as well, however, some banks charge a fee to receive SEPA transfers. SEPA transfers with OFX are usually delivered the same business day or the following business day.

Learn more about SEPA.

SEPA countries list:

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Lichtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Monaco
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • San Marino
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • UK

Can’t remember your username or password?

It’s ok. There are ways to retrieve it – simply click “Login” on our homepage and under the blue login button click “Forgotten your username or password?”.

Can’t remember your username or password?

It’s ok. There are ways to retrieve it – simply click “Login” on our homepage and under the blue login button click “Forgotten your username or password?”.

A routing number is a 9-digit code. It will identify where your bank account was first opened. To locate your routing number, you can simply look at one of your checks. You’ll notice that the bottom of your check has three sets of numbers. The first set is the routing number, which is found on the bottom left side.

How to find your U.S. account number:

Unlike the routing number, your account number will be unique, as it will identify your bank account.

To locate your account number, you can look at your bank statements, or you can look at your checks again, as it will be the second set of numbers at the bottom. Usually, an account number will be 10-12 digits long, but its length could vary from one bank to another.

Sometimes, the account number and check number are reversed, so your account number will be found on the right side of the bottom of your check, as opposed to in the middle. You’ll know the difference because the check number will be shorter.

When in doubt, contact your bank

If you have any difficulty locating your U.S. account and routing numbers for an online transfer, you can also log into your online banking site or you can contact your bank for more support.

Alternatively, you can use these links to confirm your routing number via your bank’s website:

Bank of America routing number

Capital One routing number

Chase routing number

Citibank routing number

PNC routing number

SunTrust routing number

US Bank routing number

Wells Fargo routing number

Need to change or edit your details? Easy.

  1. Simply log in into your account and click “Your Profile.”
  2. Enlarge the profile category that you want to edit by clicking on the “+” symbol.
  3. Edit away.

Need to change or edit your details? Easy.

  1. Simply log in into your account and click “Your Profile.”
  2. Enlarge the profile category that you want to edit by clicking on the “+” symbol.
  3. Edit away.

ACH, or Automated Clearing House, is an electronic money transfer system that lets you receive or send payments via the Federal ACH network of banks in the United States.

You can find your ACH routing number in several ways:

  1. Look at your chequebook. It may be the nine-digit number to the left of your account number. 
  2. Look on your bank’s website. Your ACH routing number is associated with our bank and its location so take a look at their site.

    Some major bank’s routing numbers can be found here:
    - Bank of America ACH routing number
    - Capital One ACH routing number
    - Chase ACH routing number
    - Citibank ACH routing number
    - PNC ACH routing number
    - SunTrust ACH routing number
    - US Bank ACH routing number
    - Wells Fargo ACH routing number
  3. Log into your online banking account. Your online bank account will usually have the 9-digit ACH routing number in your banking information.

We offer 55 currencies including all the majors and a wide variety of exotics.

A full list of our available currencies can be found in our currency converter.

They’re also listed here. You can add any of these to your profile by selecting them from the drop down list when you start a transfer online.

If the currency you want to deal in does not appear on the drop-down list when you are trying to make a transfer, please call us on 1300 300 424 (Local call) and one of our expert team members will assist you.

We understand that in some circumstances (like when banks impose daily transfer limits) you might not be able to make a full payment for your transfer. Your bank may be able to temporarily increase your transfer limits.

So, depending on the circumstances, we’ll accept part payments for your transfer. But it’s important that you tell us when you book in the transfer. 

Once we receive the full amount you have transferred, we will then deliver the funds to your recipient bank account.