Frequently asked questions
Your Recipients
Ways To Transfer
- What Is A Forward Exchange Contract
- Can I set up a recurring transfer with OFX?
- What’s the best way to send money online?
- What Is Peer-to-Peer Money Transfer?
- What is a wire transfer?
- What is a Forward Contract, and when is it used?
- What are my transfer options with OFX?
- How to Transfer Money from One Bank Account to Another
- How Much Does It Cost To Set Up A Recurring Transfer
- Is a deposit required for Regular Payments?
Safety & Security
Registration
OFX Mobile App
OFX for Online Sellers
- Who can send money to my Global Currency Account?
- What currencies can I receive in my Global Currency Account?
- Which online marketplaces are compatible with the Global Currency account?
- What is the transfer process and how long will it take?
- Is there a minimum amount of time I must have an OFX account?
- How long does it take to open a Global Currency Account with OFX and receive my account details?
- How do I add my Global Currency Account details to my online marketplaces?
- How do I set up a Global Currency Account with OFX?
- As a business OFX account owner, how do I enter the bank details for my home account?
- Do the documents need to be notarised or certified?
Making A Transfer
- What is the minimum transfer amount?
- When do I need to enter my recipient details into my OFX account?
- When can I make a transfer?
- My Bank Has Daily Transfer Limits
- Why haven’t my funds arrived yet?
- What happens after I send my funds to OFX?
- Which Money Transfer Option Is Best For Me
- Can I transfer money to OFX by Debit Card?
- What should I do after I’ve locked in my transfer and sent my funds?
- What is the maximum amount of money you can transfer overseas?
General & Other
- Can OFX help me watch the foreign exchange market?
- Will I be notified when my Global Currency Account receives funds?
- What’s my client reference number for?
- What is the Customer Rate?
- What is an NCC?
- What is NEFT?
- What Is CHIPS: Clearing House Interbank Payments System?
- What Is IFSC?
- What’s BSC, BSB, or ABA when transferring money internationally?
- What are SEPA transfers?
Delivery Times & Tracking
Currencies & Fees
Other
- How does OFX determine the exchange rate I receive?
- What is a telegraphic transfer?
- How is a currency broker different from a bank?
- How long will it take for the funds to get to my recipient?
- What is the maturity date?
- Can I cancel a Spot Transfer?
- How long do I have to send OFX my payment?
- How do I send funds?
- Is there a minimum amount for a Forward Contract?
- Can everyone set up a Forward Contract?
- What if I no longer need the Forward Contract?
- Do I need to wait until my Forward Contract matures to use the currency?
- What is a credit limit?
- Why do I need to make an advance payment?
- Do I need to pay upfront when I book a Forward Contract?
- How is a Forward Contract rate calculated?
- Is a Forward Contract right for me?
- Can I cancel a Limit Order?
- What does it cost to set up a Limit Order?
- When are Limit Orders used?
- Are there any downsides?
- How much does it cost to set up Regular Payments?
- What happens if I want to cancel my Regular Payments?
- How can I send funds for my Regular Payment installments?
- I have multiple mobile numbers. Which mobile number will the verification code be sent to?
- How does 2-step verification work for businesses with multiple users?
- My mobile number has changed, how do I update it with OFX?
- What do I do if I don’t receive a verification code via SMS?
- How does multi-factor authentication work?
- What should I do if I am overseas and unable to receive the SMS verification code?
- Do I still need to remember any security questions associated with my OFX account?
- Can I turn off multi-factor authentication?
- What banking information does OFX need to make a transfer?
- Who is OFX
- How do I register to transfer money?
- How can I help protect myself from fraud and scams?
- Where can I make a transfer to?
- What recipient information do I need to give to OFX?
- What should I do if my debit card payment results in an unknown error?
- What is the difference between a Forward Contract, a Limit Order, and an FX Option?
- How do I set up a recurring transfer?
- Do I need to send a receipt of my payment to OFX?