How to request deletion of your OFX app account

At OFX, we value your privacy and have made it easy for you to request the deletion of an account created through an OFX app if you wish.

Here’s how you can do it. 

Using the app:

1. Log in to the app.

2. Go to ‘Settings’.

3. Select ‘Account deletion’ to request the closure of your account.

Email us at customer.service@ofx.com with details of your request.

Once you request to delete your account, we will process your request and close your account with OFX.

If we are required to retain data associated with your OFX account for a certain period due to legal or other legitimate reasons, we will let you know via email when we confirm your account is closed.

For more information on our data retention practices, please see our Privacy Policy or email us at customer.service@ofx.com.